Jasmalinda, Jasmalinda. 2021. “PENGARUH TANGIBLES, RELIABILITY, RESPONSIVENESS, ASSURANCE DAN EMPATHY TERHADAP KEPUASAN MASYARAKAT DI DINAS KOPERINDAG MENTAWAI”. Jurnal Inovasi Penelitian 1 (10), 2157-64. https://doi.org/10.47492/jip.v1i10.416.