PENGGUNAAN KLAUSULA BAKU DALAM PERJANJIAN E-COMMERCE DI TINJAU DARI PERSPEKTIF PERLINDUNGAN KONSUMEN
Abstract
Abstract
The rapid and advanced achievement of internet technology makes it easier to access any information needed, including product information. The existence of this convenience makes it a very important potential to be able to influence trading patterns, whether done online. The ability of these computers to be interconnected with one another opens up opportunities for the emergence of a new marketing method for commercial products, both in the form of goods and services. This method of marketing or buying and selling via the internet is known as electronic commerce (e-commerce). Currently, there is no definite definition of e-commerce that has been standardized and mutually agreed upon, but in the general sense accepted by the community, e-commerce is trade carried out via the internet. The existence of standard clauses as a medium to facilitate buying and selling transactions between producers and consumers turns out to be misused by producers by providing conditions that are very detrimental to consumers, including in banking credit agreements, insurance agreements, goods custody agreements, and buying and selling agreements through e-commerce. . One of the standard clauses reads "goods that have been purchased cannot be returned, damaged/lost goods are not our responsibility". The legal material analysis technique used is a normative analysis technique using logic or legal reasoning deductive methods, so that conclusions and prescriptives are obtained on the legal issues studied. So the validity of the standard clauses in e-commerce transactions is valid as long as it does not violate Article 1337 BW and Article 18 paragraphs 1 and 2 of the Consumer Protection Act. BPSK and LPKSM as non-government institutions that have the task of resolving disputes that arise between business actors and consumers in the author's view have not been able to provide maximum protection, and can file a lawsuit against the law based on Article 1364 of the Civil Code. With the intent and purpose can demand business actors to pay compensation experienced by consumers.
References
[2] Assiddiqie Jimly, 2004, Cita Negata Hukum Indonesia Kontemporer, fakultas hukum universitas sriwijaya, palembang.
[3] Asshiddique Jimly, 2006, Konstitusi & Konstitusionalisme Indonesia, Edisi kedua, Sinar Grafika, Jakarta.
[4] Asshiddiqie, Jimly 2006, Hukum Tata Negara dan Pilar-Pilar Demokrasi, Sinar Grafika, Jakarta.
[5] Efendi Marwan, 2005, Kejaksaan RI: Posisi dan Fungsi Dari Perspektif Hukum, Gramedia, Jakarta.
[6] Hadjon Philipus M., 1987, Perlindungan Bagi Rakyat di Indonesia, Bina Ilmu, Surabaya.
[7] Jurdi Fajlurrahman, 2016, Teori Negara Hukum, Setara Press, malang.
[8] Manan, Bagir 1996, Kedaulatan Rakyat Hak Asasi Manusia dan Negara Hukum, Gaya Media Permata, Jakarta.
[9] Marzuki Peter Mahmud, 2017, Penelitian Hukum, Kencana, Jakarta.
[10] Soehino S. H, 2001, Ilmu Negara, Liberty Yogyakarta, Yogyakarta.
[11] Subekti, 1985, Hukum Perjanjian, Intermasa, Jakarta.
[12] Tobing David, 2019, Klausula Baku Paradoks Dalam Penegakan Hukum Perlindungan Konsumen, Gramedia Pustaka Utama, Jakarta.
[13] Undang-Undang Dasar Negara Republik Indonesia Tahun 1945;
[14] Kitab Undang-Undang Hukum Perdata;
[15] Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan konsumen;
[16] Undang-Undang Nomor 19 Tahun 2016 tentang Informasi dan Transaksi Elektronik perubahan dari Undang-Undang Nomor 11 Tahun 2008 Informasi dan Transaksi Elektronik.
[17] Peraturan Pemerintah Nomor 59 Tahun 2001 tentang Lembaga Perlindungan Konsumen Swadaya Masyarakat
[18] Peraturan Pemerintah No. 82 Tahun 2012 tentang Penyelenggaraan Sistem dan Transaksi Elektronik
[19] Alfian Perdana, 2014, dkk, ‘Penyelesaian Wanprestasi Dalam Perjanjian Jual Beli Melalui Media Elektronik’, 2 Jurnal Ilmu Hukum.
[20] Benard L. Tanya dkk, 2013, Teori Hukum: Strategi Tertib Manusia Lintas Ruang dan Generasi, Genta Publishing, Yogyakarta.
[21] Wahyu Suwena Putri, Nyoman Budiana, 2018, Keabsahan Kontrak Elektronik Dalam Transaksi E-Commrece Ditinjau Dari Hukum Perikatan, Jurnal Analisis Hukum Undiknas Graduate School.
[22] Sutan Remy Sjahdeini, Hukum Cyber Sistem Pengamanan E-commerce, makalah dalam seminar tentang Peran Penegak Hukum Dalam Kaitannya Dengan Transaksi Perbankan” yang diselenggarakan oleh Bank Mandiri pada hari Kamis, 18 Januari 2001 di Mandiri Club Jakarta..
[23] Setia Putra, Perlindungan Hukum Terdhadap Konsumen Dalam Transaksi Jual Beli Melalui E-commerce, Jurnal Ilmu Hukum, Fakultas Hukum Universitas Riau
[24] Syaibatul Hamidi, dkk, 2013, ‘Bukti Elektronik Dalam Sistem Pembuktian Pidana’Kanun: Jurnal Ilmu Hukum,
[25] Sekilas Perkembangan Internet di Indonesia - Goechi.Com,
[26] Badan Pusat Statistik (bps.go.id),
Copyright (c) 2022 Jurnal Inovasi Penelitian
This work is licensed under a Creative Commons Attribution 4.0 International License.
