Simatupang, Devid Trinaldo, Nensi Lapotulo, and Dina Auliana. “PERANAN PELATIHAN PADA KINERJA FRONT DESK AGENT DI HARRIS RESORT BARELANG BATAM”. Jurnal Ilmiah Hospitality 11, no. 2 (December 16, 2022): 1279-1286. Accessed July 22, 2024. https://stp-mataram.e-journal.id/JIH/article/view/2348.